Returns & Exchanges
At Arka, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery provided they are in original condition.
Return Process
- 1.Initiate Your Request
Log in to your account and select the items you wish to return from your order history to generate a return authorization.
- 2.Package Your Items
Securely pack the items in their original packaging, ensuring all tags and labels are still attached to the product.
- 3.Ship It Back
Print your prepaid shipping label and drop off the package at any authorized courier location near you.
- 4.Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
